FAQ
WHAT IS YOUR RETURN POLICY?
At Ventrix HVAC Supply, we offer a hassle-free return policy. For full details, please visit our Shipping & Returns page.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We understand the importance of timely delivery. Once your order is placed, our team works diligently to ensure prompt processing and shipping. For domestic and in-stock items, delivery is typically completed within 3-5 business days. For international and custom orders, delivery times may vary based on the specific circumstances; however, we are committed to providing the fastest possible delivery.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping for our products. Whether you are located domestically or internationally, we strive to deliver our HVAC equipment and supplies to your location. Additional charges and shipping times may apply for international orders.
WHAT ARE THE PAYMENT OPTIONS?
We accept various payment options to provide flexibility for our customers. These options include credit/debit cards, PayPal, and bank transfers. Our goal is to ensure a seamless and secure payment process for all transactions.
HOW DO YOU SAVE MY DATA?
Protecting your data is a top priority for us. We implement industry-standard security measures to safeguard your information. Our website is SSL certified, and we adhere to strict data protection regulations to ensure the confidentiality and integrity of your data.