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Terms & Conditions

Last Updated: March 13, 2026

Welcome to Ventrix Supply LLC ("we," "us," or "our"). By using our website ventrixsupply.com and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Use of the Website

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations.
  • Engage in any activity that could damage, disable, or impair the website or interfere with another user's ability to use the website.

3. Account Registration

To access certain features of our services, you may need to create an account. You agree to provide accurate and complete information during the registration process. You are responsible for keeping your account details and password confidential.

4. Intellectual Property

All content on the website, including text, graphics, logos, and images, is owned by or licensed to Ventrix Supply LLC and is protected by copyright and other intellectual property laws. You may not copy, distribute, or modify any content without our permission.

5. Payments

If you purchase any products or services from us, you agree to provide accurate payment information. All payments are subject to applicable taxes and fees, and prices may change from time to time.

6. Limitation of Liability

Ventrix Supply LLC will not be liable for any damages, losses, or costs arising from your use of the website or services, including but not limited to direct, indirect, or consequential damages.

7. Privacy Policy

Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Ventrix Supply. This includes SMS messages for order updates, appointment reminders, account notifications, and business-related conversations.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by texting STOP to any message.
  • For assistance, text HELP or visit our website at www.ventrixsupply.com.
  • Visit https://www.ventrixsupply.com/privacy for our Privacy Policy and https://www.ventrixsupply.com/terms for Terms of Service.

SMS consent is not shared with third parties or affiliates. See our Privacy Policy for details on how your information is handled.

9. Termination

We may suspend or terminate your access to the website or services if you violate these Terms and Conditions. You may also terminate your account by contacting us.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be noted at the top.

11. Governing Law

These Terms and Conditions will be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes will be resolved in the appropriate courts of the Commonwealth of Massachusetts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: sales@ventrixsupply.com
  • Address: 25 Olympia Ave, Suite B & C, Woburn, MA 01801
  • Phone: (855) 836-8749
Ventrix Supply

Authorized TCL HVAC distributor serving contractors and builders across New England. Quality equipment. Fast service. Real expertise.

✓ Authorized TCL Distributor
TCL Products
  • BreezeIN Series
  • Ultimate 25
  • Elite Series
  • FreshIN 3.0
  • Advantage Series
  • Multi Match
Accessories
  • Gecko Lineset Covers
  • Panther Linesets
  • Hulk Condenser Stands

Company
  • Careers
  • Contact
Contact Us
  • 25 Olympia Ave, Suite B & C
  • Woburn, MA 01801
  • sales@ventrixsupply.com
  • (855) 836-8749
  • Mon–Fri · 7am–6pm ET
© 2026 Ventrix Supply LLC. All rights reserved.
Privacy Policy Terms & Conditions